Client Resources

Our dedicated team of smartOne client managers is available to guide you through every step of the process.

Set up your account

To set up your online account, call your smartOne client manager at 1-866-778-4985, option 1 or email asksmartone@tsys.com.

Order more cards

To order more cards, log in to www.prepaiddirectorder.com or call your smartOne client manager at 1-866-778-4985, option 1.

Customize a card

To customize your own card image design,  click here for more information or call your smartOne client manager at 1-866-778-4985, option 1 or email asksmartone@tsys.com.




Additional Resources

Card Catalog — View some of our Standard Images or log in to your account to browse the entire card catalog selection. 

Customization Specifications — click here to review the layout and design specifications for customizing your smartOne Prepaid Cards.

Other Questions?

Contact us at 1-866-778-4985, option 1 or email asksmartone@tsys.com.